RAD operational plan overview

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​​​2020-21 monthly targets

2020-21 monthly targets*AprMayJuneJulyAugSeptOctNovDecJanFebMarTotal
Projected Target: 10,0000005001,6401,0901,1441,1441,0501,1441,1441,14410,000
Actual (YTD)021409742,2883,4414,217      
Target (YTD)0005002,1403,2304,3745,5186,5687,7128,85610,00010,000
Variance from target (YTD)0%0%0%95%7%7%-4%      
Progress towards annual target0%0%1%10%23%34%42%      

* Monthly targets revised at mid-year to take into consideration impacts of COVID-19.

2020–21 strategic case management priorities: year-to-date results

Processing time*

Average processing time maintained within 12 months14 months
​Target: no more than 12 months average processing time

*Due to the operational constraints related to COVID-19, the objective to finalize a proportion of the case within 12 months of referral is suspended until further notice.

Age of inventory

Cases currently over 18 monthsCases at risk of 18 months by end of FY 2020-21
Claims pending over 18 months6%11%
Target: no more than 1% of appeals pending over 18 months
Cases currently over 12 monthsCases at risk of 12 months by end of FY 2020-21
Appeals pending over 12 months14%60%
Target: no more than 10% of appeals pending over 12 months
<90 days3-12 months12+ months
Number of cases1,779 (25%)4,301 (61%)1,022 (14%)

Irregular border crossers (IBC)

Year-to-date proportion of IBC finalizations38%62%
Target: 41%* of IBC finalizations from projected total finalizations

* Proportion is based on the proportion of cases in RAD inventory at the beginning of FY 2020-21. Target will be reviewed quarterly and adjusted as necessary.

Year-to-date IBC finalizations1,592
Target: 4,100 finalizations by the end of fiscal year


Increase to planned results required to meet target0% or lessUp to 10%Over 10%